Annoucements and News | SiteApex Support
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How To Change Your Password

Learn how to change your password, or the password of any user of your website. This article explains how with step-by-step directions and screen shots.
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How To Search Users in Security Groups

Need some help finding a user in the security area of your website? Or maybe you need a list of all the people in a specific user group? Our latest knowledgebase article shows you how.

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How to Add Subscribers To Your Newsletter

How to Add Subscribers To Your Newsletter

Newsletters can be sent to either a list of form responses or to all of the members of a security group. So if you wish to add newsletter subscribers, follow the steps in this article.
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Can't See Changes to Pages After Editing Them?

Can't See Changes to Pages After Editing Them?

If you've made some changes to your website and aren't seeing them show up on your live website, please check out the latest article we've added to our knowledgebase - Can't See Changes to Pages After Editing Them?

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Check Out Some of Our Recently Added Knowledgebase Articles

Check Out Some of Our Recently Added Knowledgebase Articles

We're regularly adding new articles to our online knowledgebase at http://support.siteapex.com and encourage you to check it out from time to time to make sure you're up to date with the latest information, tips, and how-to's.

Here are a few articles we've added recently that you may find interesting...






We hope you're finding the knowledgebase helpful. Please don't hesitate to contact your support team if you would like any specific topics or articles added to the list. Chances are if you'd like know, others would benefit from the information as well.
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Internet Explorer 9 fix launched!

Internet Explorer© 9 editor window fix and launched!

Many of our customers have noted that in Internet Explorer© version 9 the editor window has been downsized and hardly usable. We are here to announce that a fix has been rolled out to all sites and should be seen immediately. Our programmers worked diligently to discover what was causing this and have come up with a solution. We aim to support the latest version of all major browsers (Internet Explorer©, Mozilla Firefox©, Google Chrome© and Apple's Safari© browser) so please make sure your computers are up to date with your preferred browser. Please let us know of any bugs or issues you discover we want to ensure our customers have the best experience on whatever browser you choose to use.
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How To Link to a File or Image

How To Link to a File or Image

One thing that many users have trouble doing is linking to a file or image. Perhaps you want to upload a pdf document to share with your web viewers, or you wish to link to a large version of an image.

We've updated our online documentation on how to do this with step by step directions and screenshots.

You can view it here.

We hope you find this how to article helpful! We'll continue adding more articles and how-to's in the future!
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Free Server Upgrade

We're Upgrading Our Servers!

We're currently in the process of upgrading everyone to new servers. Some of our older servers are getting, well... older, and it's time for them to retire soon.

Many of you will already be on our new servers, so you're already benefiting from the additional hosting space and newer server technology.

Upgrades Are Complimentary

You can check if you're running on our newer servers by going to the following url:

http://yourdomainname.com/cpanel (replace yourdomainname.com with your actual domain name)

If that brings up a login screen for you, you're already running on our newest technology. No need to do anything else!

If you don't see a login screen, there's a good chance you could benefit from a free upgrade to a new server. Please  put a support ticket in to arrange a time to migrate your account. We'd love to hear from you!
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New Support Website!

As part of the new SiteApex 5 launch we are excited to introduce to you our new SiteApex Support website!

The new support site is located at: support.siteapex.com and can be easily found under the Help area in your SiteApex Admin. This is where we will be adding new support content to help in your everyday needs of editing and managing your website. We will continue to update this new site as SiteApex grows and as new features are added.
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