Support

Email Support

We do not offer technical support for third party email software or devices and recommend finding the vendors documentation to add and manage accounts. Any information regarding third party email software is provided for information purposes only.

If you are having any problems with your webmail or with managing your email accounts in your cPanel, please contact us directly or check official cPanel documentation here.
 
 
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Blocking email addresses

You can block email coming from specific email addresses or domains through your cpanel.

1. Log into your cpanel at http://yourdomainname.com/cpanel

2. Go to 'account level filtering' or 'user level filtering'. 

email account level filtering

3. Click 'add new rule'

4. Set the first part of the rule to 'from'

5. Set the second part of the email to either...

a) equals - then put in a specific email address you want to block emails from.

example:

b) containts - then put a portion of the email address you want to blocks. This works well if you want to block all emails coming from a specific domain.

example:

6. Set the 'action' to 'discard message' then click 'create' to save and activate the rule.