Customer Support

Email Support

Please note that we do not support third party email software such as mobile phones, tablets, or Microsoft Outlook. Any information regarding third party email software is provided for information purposes only. If you are having any problems with the software, please contact the provider of your software.
 
If you are having any problems with your webmail or with managing your email accounts in your cpanel, please contact us directly.
 
 
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In order to send securely to our server the sending host must be using TLS 1.2 or higher. Here are the operating systems and browsers that support the TLS 1.2 Security Protocol.

Windows OS

Windows Vista & Windows Server 2008, Windows 7 & Windows Server 2008 R2, Windows 8 & Windows Server 2012, Windows 8.1 & Windows Server 2012 R2, and Windows 10 & Windows Server 2016

(source)

Mobile OS

Android Version 4.4 and newer
iOS Version 6 and newer

Browsers

Chrome Version 49 and newer
FireFox Version 31 and newer
Microsoft IE 11 and newer
Microsoft Edge
Safari Version 6 and newer