Email Support

We do not offer technical support for third party email software or devices and recommend finding the vendors documentation to add and manage accounts. Any information regarding third party email software is provided for information purposes only.

If you are having any problems with your webmail or with managing your email accounts in your cPanel, please contact us directly or check official cPanel documentation here.

Email Support Articles
Premium Email

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Security Protocol Requirements

In order to send securely to our server the sending host must be using TLS 1.2 or higher. Here are the operating systems and browsers that support the TLS 1.2 Security Protocol.

Minimum Versions of OS and Software

Windows OS

Windows Vista & Windows Server 2008, Windows 7 & Windows Server 2008 R2, Windows 8 & Windows Server 2012, Windows 8.1 & Windows Server 2012 R2, and Windows 10 & Windows Server 2016, Windows 11

(source)

Mobile OS

Android Version 4.4 and newer
iOS Version 6 and newer

Browsers

Chrome Version 49 and newer
FireFox Version 31 and newer
Microsoft IE 11 and newer
Microsoft Edge
Safari Version 6 and newer

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