Email Support

Please note that we do not support third party email software such as mobile phones, tablets, or Microsoft Outlook. Any information regarding third party email software is provided for information purposes only. If you are having any problems with the software, please contact the provider of your software.
If you are having any problems with your webmail or with managing your email accounts in your cpanel, please contact us directly.

How To Access Your Webmail

To access your email via a web browser, you can go to: (replace with your actual domain name). A login prompt will come up similar to below.

Your username will be your full email address, your password will be what was assigned to your email account when it was created in your cpanel.

Once you are logged in, there are several options. To proceed to your inbox, click the 'read mail using roundcube' link.

The Roundcube webmail system is fairly intuitive to use, however, if you would like some further help, here is a link to the Roundcube user guide.