Email Support

Please note that we do not support third party email software such as mobile phones, tablets, or Microsoft Outlook. Any information regarding third party email software is provided for information purposes only. If you are having any problems with the software, please contact the provider of your software.
If you are having any problems with your webmail or with managing your email accounts in your cpanel, please contact us directly.
Enabling HTML Composing in Roundcube
The default view for composing messages in Roundcube is just plain text. You need to enable the HTML composing if you wish to format your emails with HTML (ie changing fonts, underlines, bolding text). Log into your webmail and go into Roundcube follow these steps:
  1. Settings (top right)
  2. Preferences tab
  3. Composing messages
  4. Compose HTML messages and set to "Always"
  5. Save
Go back and compose a message and you will have some familiar HTML formatting.