MyHelpPortal.com
This area of the site is for help and tips on getting the most out of your myhelpportal.com customer account. Please use the specific myhelpportal.com url as provided to you when you signed up for your account.
Example: http://name.myhelpportal.com
this will ensure that you are contacting the correct support team.
Your username and password for cpanel and FTP access can be found in your myhelpportal.com customer account.
You can also reset your cpanel password by following the instructions below.
1. Once you're logged in to myhelpportal.com, go to Services > My Services.
2. In my services, look through your list of services to find the hosting plan that you wish to reset your cpanel password for.
3. Click the View Details button on the right side.
4. That should bring you to the Product Information tab for your hosting account.
5. Click on the Change Password tab. Fill in the details of your new password and click 'submit'. (note - if you don't see a current password, this should be ok, just enter the new password you wish to use and submit.).
Note - the password strength must be a minimum of 70 for the change to be accepted.
