This area of the site is for help and tips on getting the most out of your customer account. Here you can view your services, place support or billing tickets and view and pay invoices.

Setting a Default Payment Method

  1. Log into your account.
  2. Click on to Hello, Your Name (top right in main menu).
  3. Click Edit Account Details.
  4. Find the Payment Method drop down and select your preference.
  5. Click Save Changes.

When an invoice is sent it till adjust it's text based on your payment method and explain how to make payments. If you have a credit card on file and have chosen Credit Card as the method the system will auto-run the payment 3 days before the due date. This is to ensure if there are any issues with the card there is time to renew items such as a domain name before it expires.

How to add or update your credit card